I love how the Baristas know my order as I walk in! I love this place, I just wish there was another one closer in my town.
Usually busy. The lines tend to be slow but the service is consistent and good.
Unfortunately the very few times I have gone to this Starbucks my experience hasn't been a good one. I went in today around noon. I am charged more here then any other location. I am aware that if Starbucks raises their prices this is no fault of the employees that work here, however sometimes it can be the unintentional error of an employee. That aside, the employees working here are not friendly and customer service minded. One of the female supervisors tried to prove her point by arguing with me that employees at other locations aren't trained properly and that's why my coffee is more expensive. But I've probably been ordering this exact same coffee for longer than she's worked at Starbucks- 6yrs now and several times a week. I think I know if and how much the price has gone up. So, my point is that arguing with a customer and having a bad attitude is never a good idea. I also work in the hospitality industry and I know that just a little understanding can go a long way-unlike a negative and argumentative attitude. I can't believe I even wrote a review. I really don't have time for this, but they have been consistently such a bad experience that I just had to write a review this time. I won't be going here again.
Sitting in the starbucks now, I come here pretty often. In the future if I come in and the people who are working now are behind the counter, I'll just walk out. Staff too buy talking to friends and each other to actually make drinks or make them correctly. 4 employees behind the counter, 1 not working, 2 standing around and 1 occasionally making drinks.
Staff has changed up a bit and on average everything is usually fine.
UPDATE 8/2/17
Always get my coffee from this location before school and know my order upon arrival so fast and quick service with a good coffee leaving satisfied.
Starbucks is a US Cafe based in Shelton, Connecticut. Starbucks is located at 504 Bridgeport Ave, Shelton, CT 06484, USA.
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